- Understand and align with our mission statement, strategic vision and core values.
- Engage clients as they enter Razor Roar to create a favorable and lasting impression.
- Read and understand the employee handbook and its purpose.
- Perform client consultation, taking into consideration their career, lifestyle, and head shape to arrive at the right haircut and styling.
- Execute all services within the designated time.
- Anticipate client needs by identifying and providing solutions to skin, scalp, and styling concerns through service options and products.
- Strong effort for client retention via quality services and recurring appointments.
- Ensure daily cleanliness, neatness, and sanitization of all functions of Razor Roar.
- Continual effort to support team members by sweeping between clients, launder and fold towels, and replenish to towel warmers.
- Master our operating system and perform all front desk functions with confidence and accuracy when needed.
- Maintain a well-groomed and professional appearance as the face of our brand.
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